4.3 KiB
Privacy Policy - Timebank.cc
Last Updated: January 1, 2026
Introduction
Timebank.cc protects your privacy. We collect only necessary data, never sell it, use no tracking, and give you full control.
Data Controller
Timebank.cc (vereniging Timebank.cc)
Zoutkeetsingel 77, 2515 HN Den Haag, The Netherlands
Email: support@timebank.cc
Data We Collect
Account: Username (public), full name, email, password (encrypted), phone (optional)
Profile (your choice): Description, skills, interests, availability, location (you control precision)
Transaction: Time exchanges, credits balance, service offerings, messages
Technical: IP address (last login, 180 days), online presence (status, last seen), browser/device type, login times, error logs
We don't collect: browsing history, location tracking, third-party cookies, analytics.
Legal Basis
Contract performance, consent (optional features), legitimate interests (security), legal obligation.
How We Use Data
Account management, administration of time exchanges, communication, email notifications, account recovery, security, fraud detection. Your username appears on events/posts you create (may be shared on social media).
Data Sharing
Within platform: Usernames visible to members (may appear on social media if events/posts shared). Full names never public or on social media. Profile info you choose visible to logged-in users. Online status visible to facilitate messaging. Phone numbers only if you permit. Inactive/unverified profiles have limited visibility.
External: We don't sell data, share with advertisers, use external analytics, or allow search engine indexing.
Social media: Events/posts may be shared showing your username (not full name), controlled by event/post creator.
Legal: Only when legally required (by court order).
Service providers: Greenhost.nl (Netherlands, EU) for hosting and email. Privacy-focused, sustainable, Data Processing Agreement in place ensuring GDPR compliance and data protection.
Data Location
EU (Netherlands) via Greenhost.nl. No transfers outside EU.
Retention
Active accounts: While active
Inactive accounts: After 2 years no login: 3 warnings (at 2 years, +30 days, +60 days), then auto-deletion at +90 days
Deleted accounts: 30-day recovery, then permanent deletion
IP addresses: 180 days, then auto-deleted
Transactions/messages: Anonymized after deletion/inactivity
Your Rights
Access: Download all data via profile settings
Rectification: Correct inaccurate data
Erasure: One-click deletion (30-day recovery, optional balance donation)
Restriction: Limit processing
Portability: Export in CSV/JSON
Object: Oppose legitimate interest processing
Withdraw consent: Anytime
Complaint: Contact your data protection authority
Exercise via profile settings or email support@timebank.cc. We respond within 30 days.
Cookies
Only essential: Session (keeps you logged in), security (CSRF protection), preferences (settings)
No: analytics, advertising, tracking, third-party, social media, or profiling cookies.
No cookie banner needed.
Security
TLS/SSL encryption, strict access controls, 2-hour session timeouts, password hashing, optional 2FA via authenticator app, breach notification within 72 hours.
Open Source
All platform software is open source for community auditing and transparency verification.
Age Requirement
18+ required. Mandatory checkbox confirmation at registration.
Phone Number Use
Optional. Used only for account recovery (last resort) and voluntary profile display. 2FA uses authenticator apps (not SMS). Never shared outside platform or with third parties. Visible to others only if you choose. Remove anytime.
Policy Changes
Important changes notified via email or platform notice.
Data Protection Officer
Privacy inquiries: support@timebank.cc
Response time: 30 days maximum
Contact
Email: info@timebank.cc | support@timebank.cc
Address: Zoutkeetsingel 77, 2515 HN Den Haag, The Netherlands
Languages: English, Dutch, French, Spanish, German
Supervisory Authority
File complaints with your national data protection authority: https://edpb.europa.eu/about-edpb/board/members_en
By using Timebank.cc, you acknowledge reading and understanding this Privacy Policy.