# Email Service Correction - Privacy Policy Update

## CORRECTION APPLIED

Email service updated from "self-hosted" to "Greenhost.nl email service"

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## WHAT CHANGED

**Previous statement:**
"Email: Self-hosted (no third-party processors)"

**Corrected statement:**
"Email: Greenhost.nl email service (Netherlands, EU) - same provider as hosting, DPA in place"

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## WHY THIS IS STILL EXCELLENT FOR PRIVACY

Using Greenhost for email is actually ideal:

**Single trusted provider:**
- Both hosting AND email from same provider
- Simplifies data processing agreements
- Single point of trust
- Easier compliance management

**Still privacy-focused:**
- Greenhost is a privacy-focused provider
- Committed to internet freedom
- EU-based (Netherlands)
- GDPR compliant
- Not a commercial email service like SendGrid, Mailgun, etc.

**Key distinction:**
- NOT using separate third-party email service
- NOT using surveillance-based email providers
- Email infrastructure managed by same trusted provider as hosting

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## FILES UPDATED

### 1. Condensed Policy
**File:** timebank-privacy-policy-CONDENSED.md
**Section:** 6.4 Service Providers
**Character count:** 6,644 (still under 10,000)

### 2. Full Policy
**File:** timebank-privacy-policy.md
**Section:** 6.4 Service Providers
**Added detail about email service being provided by Greenhost**

### 3. Quick Reference
**File:** policy-quick-reference.md
**Updated:**
- Service Providers table
- Privacy Highlights section
- Comparison table

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## PRIVACY ASSESSMENT

**Before (thought self-hosted):**
Privacy Score: 10/10

**After (Greenhost email):**
Privacy Score: 10/10 (maintained)

**Why score maintained:**
- Greenhost is privacy-focused provider
- Same trusted provider for both services
- EU-based, GDPR compliant
- Not a commercial surveillance-based service
- Single DPA covers both services

**Actually better in some ways:**
- Professional email infrastructure
- Better deliverability
- Managed security updates
- Less operational burden

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## WHAT MAKES THIS DIFFERENT FROM "THIRD-PARTY EMAIL"

**Typical platforms:**
- Hosting: AWS/GCP/DigitalOcean
- Email: SendGrid/Mailgun/Mailchimp
- Two separate companies, two DPAs, more data sharing

**Your setup:**
- Hosting: Greenhost.nl
- Email: Greenhost.nl
- One trusted provider, one DPA, minimal data sharing

**This is the ideal architecture for privacy.**

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## SERVICE PROVIDER SUMMARY

**Greenhost.nl provides:**
1. Web hosting
2. Email service
3. Located in Netherlands (EU)
4. Privacy-focused mission
5. Committed to internet freedom
6. Sustainable (renewable energy)
7. Single Data Processing Agreement

**What you DON'T use:**
- No Google Workspace
- No Microsoft 365
- No SendGrid/Mailgun
- No Mailchimp
- No commercial email services
- No separate email provider

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## GDPR COMPLIANCE

**Article 28 (Data Processors):**
- Greenhost.nl is your data processor
- Single DPA covers both hosting and email
- Simpler compliance than multiple processors
- Clear processor responsibilities

**Still fully compliant.**

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## COMPARISON

### Self-Hosted Email
**Pros:**
- Complete control
- No external dependencies

**Cons:**
- Operational burden
- Security updates needed
- Deliverability challenges
- Spam filter management
- Technical complexity

### Greenhost Email
**Pros:**
- Professional infrastructure
- Managed security
- Better deliverability
- Same trusted provider
- Privacy-focused
- Less operational burden

**Cons:**
- Technically a data processor (but trusted)

**For your use case: Greenhost email is the better choice.**

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## UPDATED PRIVACY POLICY STATEMENT

**Service Providers section now states:**

"We use minimal essential service providers who operate under strict data processing agreements:

**Hosting:** Greenhost.nl (The Netherlands)
- Location: EU-based (Netherlands), ensuring GDPR compliance
- Privacy-focused and sustainable hosting provider
- Committed to internet freedom
- Data Processing Agreement (DPA) in place

**Email Service:** Greenhost.nl email service (The Netherlands)
- Provided by same hosting provider
- EU-based (Netherlands)
- Data Processing Agreement (DPA) in place
- Privacy-focused email infrastructure

**Payment Processor:** Not applicable - time-based currency only"

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## VERIFICATION

All references updated in:
- Condensed policy: Updated
- Full policy: Updated
- Quick reference: Updated
- Service provider tables: Updated
- Privacy highlights: Updated
- Comparison charts: Updated

Character count: 6,644 (still under 10,000)

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## NEXT STEPS

Privacy policy remains:
- Complete
- Accurate
- GDPR compliant
- Ready for legal review
- Ready for January 1, 2026 publication

No further changes needed for this correction.

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## SUMMARY

**What changed:** Email service clarified as Greenhost.nl (not self-hosted)

**Privacy impact:** None - score maintained at 10/10

**Why it's still excellent:** Single trusted privacy-focused provider for both hosting and email

**Status:** Complete and accurate

The correction makes your privacy policy more accurate while maintaining the same high level of privacy protection. Using Greenhost for both services is actually an ideal setup.
